Clean and tidy guest rooms (bedroom, bathroom, balcony, etc.) according to resort standards.
Change bed linens, towels, and replenish personal amenities and minibar items as per guidelines.
Inspect room conditions, equipment, and supplies; promptly report any damages, missing items, or maintenance needs.
Ensure hallways and assigned public areas are always clean and well-organized.
Immediately report any unusual behavior, lost-and-found items, or emergency situations to the supervisor.
Record and report the usage of amenities and supplies during the shift.
Assist guests with requests for extra towels, water, personal items, etc.
Use cleaning chemicals and equipment properly, ensuring occupational safety.
Work cooperatively with other departments to ensure smooth operations and excellent guest service.
Perform other duties as assigned by the Supervisor or Department Head.