- Manage Sales plan for a combination of B2B & B2C in Call Center ( Ecommerce, Logistics)
- Mastering the sales technique especially Telesales
- Work with Marketing and Production to understand features and products
- Training and leading, giving fire to the members of the group
- Design different sales running programs (workshop, digital marketing, physical store visit, market sales, ...) to achieve KPI of the month / Quarter / Year.
- Build & Lead sales teams to reach sales targets.
- Develop customer experience strategy to improve and promote products.