This position will take main responsibilities at Can Tho Distribution Center (DC):
- Implement safety regulations, operating procedures and guidance according to HSEQ standards and local regulations
- Monitor pending customer orders hourly/ daily and perform reservation process (on system) timely with planned ship date to ensure there is no impact to OTIF and delivery to customers
- Monitor customer orders after delivery to ensure the transporter perform delivery services well based on On Time Delivery (OTD) and Proof of Delivery (POD) and immediately feedback to transporters if there is any case of late/ fail delivery lead-time or customer complaints
- Coordinate with Customer Service, Planning, Production and other functions to ensure that deliveries are made on time and in full
- Monitor and keep tracking for Delivery Note (DN) that returned from transporters after delivery
- Join KPI meeting with transporters and follow up corrective/ preventive actions for improvement delivery service
- Have experiences in working with transporters and drive them to perform their jobs well in terms of delivery to customer and compliance with HSEQ/ Jotun requirements
- Support Warehouse Team Leader to monitor Goods in Transit (GIT) from Hiep Phuoc/ Binh Duong DC and work with transporters to ensure GIT arriving to Can Tho DC as delivery lead-time
- Immediately report for cases of late arriving of GIT and report any cases of delivery issues, abnormal things that happen in warehouse and HSEQ issues to relevant people in the organization
- Monitor and maintain 5S in Warehouse’s office
- Report to WH Team Leader
